Privacy policy

We value your privacy. Therefore, we only collect the essential personal data that is reasonably necessary to provide our services to you.

What information do you collect?

Personal information

The personal information that we collect depends on the context of your interactions with us and the services, the choices you make, and the products and features you use. The personal information we collect includes the following:

  • Email address
  • First name

Payment data

We collect data necessary to process your payment if you make purchases, such as your payment card information. All payment data is stored by LemonSqueezy and is described in LemonSqueezy’s privacy policy statement.

Sensitive information

We do not process sensitive information.

How do you process my information?

To request feedback

We may process your information when necessary to request feedback and to contact you about your use of our services.

To send you marketing communications

We may process the personal information you send us for our marketing purposes if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see “What are my privacy rights?” below.

To identify usage trends

We may process information about how you use our Services to better understand how they are being used so we can improve them.

To save or protect an individual’s vital interest

We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

What legal bases do you rely on to process my information?

If you are located in the EU or UK

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. As such, we may rely on the following legal bases to process your personal information:

  • Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
  • Legitimate interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests, and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described to:
  • Send users information about special offers and discounts on our products and services
  • Analyze how our services are used so we can improve them to engage and retain users
  • Understand how our users use our products and services so we can improve user experience
  • Legal obligations. We may process your information where we believe it is necessary to comply with our legal obligations, such as cooperating with a law enforcement body or regulatory agency, exercising or defending our legal rights, or disclosing your information as evidence in litigation in which we are involved.
  • Vital interests. We may process your information where it is necessary to protect your vital interests or the vital interests of a third party, such as in situations involving potential threats to the safety of any person.

If you are located in Canada

We may process your information if you have given us specific permission (i.e., express consent) to use your personal data for a specific purpose or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

  • If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
  • For investigations and fraud detection, and prevention
  • For business transactions, provided certain conditions are met
  • If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
  • For identifying injured, ill, or deceased persons and communicating with next of kin
  • If we have reasonable grounds to believe an individual has been, is, or may be a victim of financial abuse
  • If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
  • If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
  • If it was produced by an individual in the course of their employment, business, or profession, and the collection is consistent with the purposes for which the information was produced
  • If the collection is solely for journalistic, artistic, or literary purposes
  • If the information is publicly available and is specified by the regulations

When and with whom do you share my personal information?

Business transfers

We may share or transfer your information in connection with or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Business partners

We may share your information with our business partners to offer certain products, services, or promotions.

Do you use cookies and other tracking technologies?

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Our Cookie notice sets out specific information about how we use such technologies and how you can refuse certain cookies.

How long do you keep my information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a more extended retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal data has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

What are my privacy rights?

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right to:

  1. Request access and obtain a copy of your personal information;
  2. Request rectification or erasure;
  3. Restrict the processing of your personal information;
  4. If applicable, to data portability and
  5. Not to be subject to automated decision-making.

In certain circumstances, you may also have the right to object to processing your personal information. You can make such a request by contacting us using the contact details provided in the “How can I contact you about this policy?” section below.

We will consider and act upon any request by applicable data protection laws.

If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you also have the right to complain to your Member State or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent

If we rely on your consent to process your personal information, which may be express and implied consent, depending on the applicable law, you can withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in the section “How can I contact you about this policy?” below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications

You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send. However, we may still communicate with you — for example, to send you service-related messages necessary for your account’s administration and use, respond to service requests, or for other non-marketing purposes.

Cookies and similar technologies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove and reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. For further information, please see our Cookie notice.

If you have questions or comments about your privacy rights, contact us.‍

Do you make updates to this notice?

We may update this privacy notice from time to time. If we make material changes to this privacy notice, we may notify you by prominently posting a notice of such changes or by sending you a message to the email address you used upon purchasing our product. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

How can I contact you about this policy?

If you have questions or comments about this notice, don‘t hesitate to contact us.

Last updated: Feb 1, 2024